Question 1

How fast do you respond?

Accepted Answer

We typically respond within 24 hours on business days. For urgent issues, include details upfront. The more context you give, the faster we can help.

Question 2

Do you offer demos?

Accepted Answer

Yes. Send us a message or email sales@runframe.io to book a call.

Question 3

I found a bug.

Accepted Answer

Send us a message with steps to reproduce and what you expected to happen. Screenshots help a lot.

Question 4

Do you have a status page?

Accepted Answer

Not yet. If something seems off, reach out and we will look into it immediately.

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Common questions